Chapter 1: Project Overview

1.1 Introduction



EVOLTA or known as EVOIA in some country is Panasonic’s most recent battery creation. The name EVOLTA comes from the word “Evolution” and “Voltage”. Evolution signifies the “growth” while voltage symbolizes “great power”. EVOLTA had made to the Guinness Worlds Records (GWR) on January 15th 2008 and re-certified on March 5th 2010 as the World’s No.1 long-lasting AA alkaline battery. EVOLTA has also set the GWR as the longest distance covered by a battery-operated remote-controlled model car.
In designing EVOLTA, Panasonic focused on improving the Structure Evolution, Material Evolution and Manufacturing Process Evolution. The first is the material revolution which uses high-reactivity materials which extracts more power from cathode providing better performance than Panasonic’s batteries prior design. The second is the process revolution which uses ultra-high-density filling technology which increased the filling volume for additional anode and cathode materials. There is also ultra-high-volume electrolyte technology which

fills the entire available space, resulting in higher volumes. Lastly is the structure revolution which increased the inner volume by drastically reduces the bulk of gasket and can that provides space for more active ingredients. It also has enhanced safety by yielding a shelf life of seven years.

EVOLTA is sold in Malaysia market at the price of RM 12.99 for four-in-a-pack EVOLTA AAA and AA while it is RM 6.99 for two-in-a-pack EVOLTA AAA and AA. However, EVOLTA battery size C and D is not sold in Malaysia yet.




1.2 Problem Statement and Issues

Deciding on which battery to buy may be confusing due to the choices available, design of the brands package are just look the same. How to make Panasonic EVOLTA more recognizable and noticeable by integrating marketing, advertising and creative strategies to ensure the Panasonic Battery are the leading brand in customer’s minds.



1.3 Objectives

• To study the product, brand, company, market place, and industry of electronic devices.
• To understand the market, consumer behaviors.
• To be able to analyze, deduce, and develop a better advertising and creative strategies on Panasonic EVOLTA.



1.4 Aim


To widely expose the Panasonic EVOLTA to the market and increase brand awareness as well as increasing sales.


Chapter 2: Product Profile


2.1 Product Name

Panasonic EVOLTA


2.2 Product Classification
Panasonic EVOLTA is an alkaline battery targeted at consumers that is durable.


2.3 Product Characteristics

2.3.1 Packaging : per pack (2 or 4 batteries in a pack)
2.3.2 Pricing : RM 6.99- RM 12.99



2.4 Product Range


AAA, AA, D, C (available only AAA, AA in Malaysia)



2.5 Distribution
This product is distributed both directly and indirectly. It is distributed directly to modern trade outlets such as major supermarkets, hypermarkets and convenience store retail chains etc, by online and offline. Since it can be bought from almost everywhere, it is an intensive distribution.



2.6 Product Life Cycle





2.7 The Brand
EVOLTA comes from the words "Evolution" and "Voltage." Evolution signifies "growth" and voltage symbolizes "unprecedented power."
EVOLTA affords people more convenience and comfort everyday by offering excellent performance.

Panasonic recognizes that power consumption in electronic devices is constantly changing. Due to the decline of electric consumption in high-drain devices like digital still cameras, the demand for long-lasting batteries for any type of equipment (from low- to high-drain products) is on the rise.

Responding to market demand, Panasonic developed EVOLTA. This evolutionary battery has been certified by GUINNESS WORLDS RECORDS as the World's No. 1 long-lasting AA alkaline battery*.
*GWR certified on Jan. 15th, 2008 and re-certified on Mar. 5th, 2010 following IEC standards averaged across seven test modes. Actual performance may vary depending on use.
Specific advertising claims may vary according to the laws and regulations in each country or area.



2.8 Brand Image and Implication
The brand is still in the introduction stage because the brand is still new for Malaysia battery market.



2.9 Strength and Weakness


Strength

• World’s No.1 long lasting AA alkaline battery
• Good performance in variety of low-to-high drain devices test.
• Material Evolution, High-reactivity materials
• Process Evolution, Ultra-High-Density Filling Technology
• Structure Evolution, Increased Inner Volume


Weakness
• Price is more expensive compared with other alkaline battery
• No value-pack (8 pieces in a pack)
• Not well promoted in Malaysia



2.10 Advantages and Disadvantages

Advantages

• Better performance
• Long lasting
• Not need to change battery frequently

Disadvantages
• Need to spend more money on buying EVOLTA battery
• Not well known



2.11 Unique Selling Proposition (USP)

World’s No.1 long lasting AA alkaline battery



2.12 Positioning Statement

Panasonic EVOLTA is the world’s No.1 long lasting AA battery, that target in all the battery needed product’s consumer.

Chapter 3: The Company


3.1 Company Overview

Best known by its Panasonic brand name, Group & Global Headquarters, Panasonic Corporation. based in Osaka, Japan is a worldwide leader in the development and manufacture of electronic products for a wide range of consumer, business, and industrial needs.
Panasonic Malaysia Sdn Bhd is a sales, service and marketing company for the Panasonic brand of electrical and electronic consumer products ranging from home appliances, audio-visual, digital cameras, air conditioners, business systems & solutions, telecommunications, professional broadcasting cameras, health and beauty care to batteries and lightings.


3.2 Business Description

Best known by its Panasonic brand name, Group & Global Headquarters, Panasonic Corporation based in Osaka, Japan is a worldwide leader in the development and manufacture of electronic products for a wide range of consumer, business, and industrial needs.
In Malaysia, Panasonic Malaysia Sdn Bhd (PM) has a long standing presence for more than 30 years since it was first established on 29 March 1976 by the name of Matsushita Sales & Service Sdn Bhd (MASCO) with all home appliances and audio visual products under National brand. In 1992, MASCO was renamed National Panasonic Malaysia Sdn Bhd (NPM) promoting National brand for home appliances and Panasonic brand for audio visuals and in the same year NPM achieved a new milestone of breakthrough 1st billion sales. From 1 October 2003, as a global brand unification movement of Panasonic worldwide, NPM was officially called Panasonic Malaysia Sdn Bhd (PM) promoting one brand Panasonic for all products range. Panasonic Malaysia is a company engaged in the business of sales, service and marketing for the Panasonic brand of electrical and electronic consumer and business solutions. Through our wholly owned subsidiary, Panasonic Systems Engineering (PSE) we offer professional expertise in integrating system solutions from design, supply, installation, training and maintenance of professional electrical and electronic equipments and products. PM is supported by a wide dealer network of more than 140 Panashops and over 750 authorised dealerships. To maintain customer’s satisfaction, PM has a total of 8 Panasonic Service Centres and 236 dedicated Panasonic Service Networks throughout Malaysia. Today, its operation has rapidly expanded with a total of 11 branch offices nationwide employing a total workforce of more than 400 in Panasonic Malaysia and its subsidiary, and achieving a total sale of RM1.3 billion as of FY2006.


3.3 Company History


Birth of Panasonic

1894 -From birth to the founding of the company

1918 -Panasonic launched

1920 -Establishment of the "Hoichi-Kai"

1922 -First head office and factory established

1923 -Bullet-shaped bicycle lamp developed and marketed

1927 -Square bicycle lamp developed and marketed

1927 -Super iron marketed

1927 -Communication media published

1929 -Management objective and company creed announced

1931 -Tradition of celebrating the first shipment of each year instituted

1931 -Radio production started

1932 -First commemoration of company founding held

1933 -New head office and factory constructed in Kadoma

1933 -Konosuke Matsushita institutes divisional system

1933 -Motor development and production launched

1934 -Employee Training Institute opens

1935 -Pricing policy based on co-existence and mutual prosperity philosophy

1935 -Trading company established

1935 -Rules and regulations issued

1939 -Public tv broadcasts successfully tested

1941 -War in the pacific breaks out


1945-1959


1945 -Up from ashes

1946 -Postwar period of hardship

1951 -Matsushita makes his first visit to the United States

1952 -Technical cooperation agreement with Philips lnked

1951-54 -Sales and finance companies established

1953 -Construction of the Central Research Laboratory

1956 -Announcement of Five-year Plan

1956 -Beginning of the home appliance era

1956 -New factories built

1959 -Establishment of Matsushita Electric Corporation of America


1960-1979

1961 -Overseas manufacturing rapidly built-up

1961 -Company organized with Konosuke Matsushita as chairman and Masaharu Matsushita as president.

1960-65 -Establishment of Corporate Special Equipment Sales and Corporate Housing Equipment Sales Divisions

1963 -Service Division established

1964 -Atami conference held

1965 -Reorganization of the sales and distribution network

1965 -Establishment of the five-day work week

1966 -Rapid growth phase entered

1968 -Panasonic's 50th anniversary marked

1969 -Technological exhibition held

1970 -Pavilion erected at Expo 70

1970 -Panasonic meets the consumer movement

1971 -Panasonic shares traded on NYSE Nixon dollar shock

1973 -Konosuke Matsushita retires to the position of executive adviser

1973 -The oil crisis

1977 -The company builds a new management team with ToshihikoYamashita as president and Masaharu Matsushita as chairman

1977 -VHS-standard VCR marketed


1980-


1983 -ACTION 86 initiated

1986 -Akio Tanii becomes president

1987 -Joint venture company with Beijing established

1988 -MET merges with MEI

1989 -Death of company founder Konosuke Matsushita

1990 -Addition of MCA to the Panasonic group

1991 -Environmental charter set forth

1992 -Information and Communications Systems Center opens

1993 -A new departure under Yoichi Morishita




3.4 Key People






3.5 Location and Subsidiaries
Headquarter Panasonic Malaysia Sdn Bhd (PM)
Lot 10, Jalan 13/2, 46200 Petaling Jaya, Selangor
+603-7809 7888/7955 1857

Subsidiaries Panasonic System Engineering (M) Sdn Bhd (PSE)

Lot 1, Persiaran Budiman, Seksyen 23, 40300,Shah Alam, Selangor Darul Ehsan

+603-5549 5422/5549 5431

Panasonic Manufacturing Malaysia Berhad (PMMA)

No 3, Jalan Sesiku 15/2, Shah Alam Industrial Site, 40200, Shah Alam, Selangor

+603-5891 5000/5891 5108

Panasonic HA Air-Conditioning (M) Sdn Bhd (PHAAM)
Lot 2, Persiaran Tengku Ampuan, Section 21, Shah Alam Industrial Site, 40300 Shah Alam, Selangor DarulEhsan
+603-5891 4000/5891 4001

Panasonic HA Air-conditioning R & D (M) Sdn Bhd (PHAARADM)

Lot 2, Persiaran Tengku Ampuan, Section 21, Shah Alam Industrial Site, 40300, Shah Alam, Selangor +603-5891 4000/5891 4001


Panasonic Compressor Malaysia Sdn Bhd (PCOM)
No. 17, Jalan Puchong, Taman Perindustrian Subang Utama, Seksyen 22, 40300 Shah Alam, Selangor +603-5891 3000/5891 3117

Panasonic Compressor R & D Malaysia Sdn Bhd (PCRADM)

No. 17, Jalan Puchong, Taman Perindustrian Subang Utama, Seksyen 22, 40300, Shah Alam, Selangor +603-5891 3167/5891 3170


Panasonic AVC Networks Kuala Lumpur Malaysia Sdn Bhd (PAVCKM)
Lot 5, Persiaran Tengku Ampuan, Section 1, Shah Alam Industrial Site 40300, Shah Alam, Selangor Darul Ehsan

+603-5891 3888/5891 3998

Panasonic Electronic Devices Malaysia Sdn Bhd (PEDMA)

No 1, Jalan Pelaga, Section 16/13, 40200, Shah Alam, Selangor Darul Ehsan

+603-5891 2888/5891 2889

Panasonic System Networks Malaysia Sdn Bhd (PSNM)
PLO No 1, Kawasan Perindustrian Senai, KB No: 104, 81400, Senai, Johor Darul Takzim

+607-599 1801/599 2670

Panasonic AVC Networks Johor Malaysia Sdn Bhd (PAVCJM)

IE PLO 460, Jalan Bandar, 81700, Pasir Gudang Johor Darul Takzim

+607-251 9130/251 9117

Panasonic Foundry Malaysia Sdn Bhd (PFM)

Lot 9 & 10, Tangga Batu Industrial Site, Tanjung Kling, Melaka

+606-3511 444/3511 420

Panasonic Refrigeration Devices Malaysia Sdn Bhd (PRDM)
Lot 2-3 to 2-10, Cheng Industrial Site, 75250, Cheng, Melaka
+606-3344 300/3344 277

Panasonic Semiconductor Discrete Devices (M) Sdn Bhd (PSCDDM)

Lot 26 & 27, Batu Berendam FIZ III, 75350, Melaka

+606-2843 676/284 3571

Panasonic Industrial Co., (M) Sdn Bhd (PICM)

15th Floor, Menara IGB, Mid Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur.

+603-2297 6888/ 2297 6619

Panasonic Financial Centre (M) Sdn Bhd (PFI-KL)

Lot C418, 4th Floor, Central Tower, Wisma Consplant, 47500, Petaling Jaya Selangor

+603-5634 8420/5638 1704

Panasonic Trading Malaysia Sdn Bhd (PTM)

12B Manara PKNS PJ, No 17, Jalan Yong Shook Lin, 46050 Petaling Jaya, Selangor Darul Ehsan

+603-7953 5200/7954 6025

Panasonic R&D Centre Malaysia Sdn Bhd (PRDCM)
Penthouse Suite, Level 4, Quill Building 3, 3501 Jalan Teknokrat 5, 63000 Cyberjaya, Selangor Darul Ehsan +603-8318 1228/8318 1226

Panasonic Mieco Kenaf Malaysia Sdn Bhd (PEWMKMY)
Lot 77-83, Kawasan Perindustrian Semambu, 25350 Kuantan, Pahang Darul Makmur
+606-566 1917/566 1916

Panasonic Management Malaysia Sdn Bhd(PMAM)

PHRDC: SSO: Shared Service Office

CPAG: Corporate Planning & Affair Groups
HRSC: Human Resources Service Center
PIHC: Panasonic Investment Holding Center
Lot 5, Persiaran Tengku Ampuan, Section 21, Shah Alam Industrial Site, 40300, Shah Alam, Selangor Darul Ehsan.
+603-5891 3919/5891 3918



3.6 Brands, Major Products and Services



• Digital AV

Plasma TV & LCD TV, 3D Full HD, DVD Player & Recorder, Digital camera, Camcorder, Portable Audio & Visual, Home Audio, Car Audio system, AV Accessories & Media

• Home Appliances
Air Conditioner & house cleaning, Laundry & House cleaning, Kitchen Appliance, Shower system, Battery & Torchlight

• Health & Beauty
Health Care, Personal & Beauty Care

• Communications
Telephone, Fax, PBX Solutions

• Business Solutions
Electronic Whiteboard, imaging products

• Professional AV
DV Camera

• Security System




3.7 Corporate Vision

Panasonic aims to be the No.1 Green Innovation Company in the Electronics Industry in 2018, the 100th anniversary of our founding.
We will make the ‘environment’ central to all of our business activities and take the lead in promoting the ‘Green Revolution’ which is taking place around the world for the next generation. Specifically, we will work to realize our vision with these two ‘innovations.’



3.8 Corporate Mission


Panasonic is determined to contribute to the future of the earth and the
development of society by continuing to generate ‘ideas for life’ for people
the world over.



3.9 Company’s Current Promotional Strategy

2010 - Panasonic Malaysia Partnering with TGV Cinemas: Join the quest now to solve who stole the keys and where have they been hidden in the ARE YOU TRON’S SAVIOUR? “Case of The Stolen Keys contest.”

2010 - Panasonic Eco Dreams participated in iGem

2010 - Panasonic VIERA 3D FULL HD TV having an event “Hunt for 3D”

2010 - Promotion on Maybank Easy Payment Scheme

2010 - Panasonic in collaboration with Virtual Eye

2007 - KWN Kids Witness News

2007 – eCam & Lumix launchin



3.10 Current Marketing Objective

3.10.2 Long term


• To accelerate further development in the overseas markets.
• To reiterate their Corporate Social Responsibility values and goals in helping to create a better Malaysia for all.

3.10.2 Short term

• Increasing the use of new media to engage with the Internet-savvy end-consumers, to effectively complementing the communication via mass media.
• Enhancing the brand equity by unlocking the value of the brand icons.
• Creating awareness of the new products.
• Increasing the market share locally and in the region.

Chapter 4: Consumers and Stakeholders


4.1 Current Consumers’ Characteristics


4.1.1 Demographics

• Age : 12 – 40 years old
• Gender : Male and Female
• Education : primary school and above
• Occupation : Students and working executive
• Income Range : RM500 – RM4000
• Race & Ethnicity : All races
• Geographic Location : Urban

4.1.2 Physiographic

• Perception : product that involve with battery’s user
• Learning : TV advertisement, Internet, Magazines
• Motivation & Needs : Products that have long lasting performance
• Attitude & Personality : Brand and advertising
• Lifestyle : Modern and Up-to-date




4.2 Stakeholders’ Characteristics

4.2.1 Primary


Chairman

Setting up company goals and vision as well as supervising company development in collaboration with the board of directors.

Board of Directors

Directing the employees of the company to achieve organization goals.

Shareholders

Investing money to the company in interest of a share on its profit.

Employees

Contributing to the company in cooperation with their directors, in exchange for the wages to support their live.

Consumers

Spending money for the goods produced by the company if they are in good quality or with a good branding, which contributes to the company revenue.


4.2.2 Secondary


Distributors

Aids the distribution of the goods produced while earning from the service provided.

Media

Helps advertising the brands or the products and create awareness among consumers when the company willingly invests for a scheduling time.

Banks

Provides loan as funding backup to the company, and as a finance agency that makes financial procedure easier.

Chapter 5: Industry and Marketplace

5.1 The Industry


5.1.1 Definition of the industry
Batteries industry is the industry that produce battery in any form, An electrical battery is one or more electrochemical cells that convert stored chemical energy into electrical energy. Since the invention of the first battery (or "voltaic pile") in 1800 by Alessandro Volta, batteries have become a common power source for many household and industrial applications. According to a 2005 estimate, the worldwide battery industry generates US$48 billion in sales each year, with 6% annual growth. There are two types of batteries: primary batteries (disposable batteries), which are designed to be used once and discarded when they are exhausted, and secondary batteries (rechargeable batteries), which are designed to be recharged and used multiple times. Miniature cells are used to power devices such as hearing aids and wristwatches; larger batteries provide standby power for telephone exchanges or computer data centers.


5.1.2 Shape of the industry
The first Panasonic batteries were developed in 1923. Company founder Konosuke Matsushita noticed that his oil-powered bicycle lamp would often fail while he rode at night. To remedy this problem he created a round bicycle light with an integral battery. He personally visited retailers and encouraged them to test his product. The battery-powered light sold well that Matsushita began to focus his efforts on battery technology, making Panasonic an early leader in this field.
Like many batteries of the time, Panasonic's earliest models were based on a "wet cell" technology that was prone to leaks. In 1931 the company introduced a dry cell battery that offered better performance. This was followed by the dry zinc-air battery in 1940 and layer-built models in 1945. Panasonic bounced back in 1954 with the first battery to be housed in a protective metal casing.

By the late 1960s, Panasonic had turned to alkaline-based batteries. This technology allowed for longer-lasting, better-performing batteries that could be used with a wider range or products. In 1979 the company developed a line of paper-thin batteries. These models could be formed into a number of different shapes, allowing them to fit into cameras, watches and other small devices. The 1970s also brought the first lithium batteries.
Panasonic was an early leader in lead-acid battery development. This technology was used in video cameras during the 1980s. The company is also credited with developing the world's smallest lithium battery in 1984. By 1990.
By the year 2001, Panasonic had sold more than 100 billion dry batteries.


5.1.3 Development of the industry
Ever-growing consumer demand for better product, the company has focused on improving its battery technologies. In 2001, Panasonic introduced the Prismatic, one of the world's smallest rechargeable lithium batteries. That same year, the PowerMax3 line of alkaline batteries was released. In 2006 the company opened a brand new headquarters in Brussels. The new facility is equipped with the latest technology for battery development and manufacturing.
In 2008, Panasonic introduced EVOLTA, Panasonic’s most recent battery creation. It lasts longer than any of Panasonic’s Alkaline predecessors and in most cases Oxyride too. EVOLTA is being termed the next generation in the Panasonic spectrum of batteries. In designing EVOLTA, Panasonic focused on improving the Structure Evolution + Material Evolution + Manufacturing Process Evolution. By placing such an emphasis on enriching all three (Structure, Material and Process Evolution) Panasonic has been able to develop an extraordinary battery; one that has caught the attention of Guinness World Records?, which officially recognized EVOLTA as the "Longest Lasting AA Alkaline Battery in a wide range of devices." Guinness World Records? made its determination of EVOLTA’s achievement based on third-party verified data obtained from discharge testing Panasonic conducted in accordance with the guidelines set by American National Standards Institute (ANSI) and the International Electrotechnical Commission (IEC).



5.2 The Marketplace
5.2.1 Current condition of marketplace
The market of Battery is currently in an intensive competition; there are a lot of existing brands in the market. Panasonic is huge company that produce various of electronic products, battery are one of the products, promotional may not focus compare with the other battery brands that only produce battery. To survive the competition, Panasonic have become more innovative than ever to fight for more sales share in the market. For example, Panasonic bring out the world’s long lasting alkaline battery, EVOLTA, Rechargeable batteries… etc.

5.2.2 Changes in marketplace

Positive
• The stronger competition in the market leads to more effort in innovation, thus boosting the growth of the industry.

Negative
• Still lack of advertising and promotional strategy.
• Consumer does not really know there is Panasonic EVOLTA battery exists in the market.

Chapter 6: Competitive Situation

6.1 Direct Competitors

6.1.1 ENERGIZER




Energizer Battery, Schick-Wilkinson Sword and Playtex share more than a parent company, Energizer Holdings, Inc. (ENR), which was created in April 2000 as a result of a spin-off. They share rich histories and colorful characters whose curiosity and inventive spirit made them pioneers in portable power and personal shaving products. This spirit of innovation continues today with products that are, shall we say… powerful and cutting edge. Combined, Energizer, Schick and Playtex, have commercial and production operations in 49 countries and distribution in another 131 countries.

• Strengths : Long established market
Energizer mascot ( well promotion )
• Product range : Lithium Batteries, Rechargeable Batteries, Everyday Use Batteries,
Hearing Aid Batteries, Specialty Batteries, skin care products.
• Price range : RM 7.99 – RM 19.99





6.1.1 EVEREADY


Eveready got its start in the early 1900’s when the American Eveready Company, developer of the flashlight, joined forces with the National Carbon Company, developer of the first D-sized dry cell battery. In 1907, Eveready announced a new battery - the AA size - and introduced several styles of compact vest lights that used this new battery. The innovation continued throughout the years with the development of the AAA battery in 1911, the first 9-volt battery in 1956 and the first alkaline battery in 1957. Since then, families have used Eveready batteries to power their toys, clocks and other everyday devices. The Eveready name continues to stand for trust and reliability.

• Strengths : Over 100 years, the Eveready® brand has been powering people’s
lives.
• Product range : Eveready® Gold® Alkaline, Eveready® Super Heavy Duty®, Eveready® Super Heavy Duty®
• Price range : RM 3.99 – RM 13.99

Chapter 7: SWOT Analysis


7.1 Strength

• World’s No.1 long lasting AA alkaline battery
• Good performance in variety of low-to-high drain devices test.
• Material Evolution, High-reactivity materials
• Process Evolution, Ultra-High-Density Filling Technology
• Structure Evolution, Increased Inner Volume


7.2 Weakness
• Price is more expensive compared with other alkaline battery
• No value-pack (8 pieces in a pack)
• Not well promoted in Malaysia


7.3 Opportunity
• Increasing of battery needed products.
• Consumer looks for long lasting product.


7.4 Threats
• EVOLTA battery has better performance but it cost more higher than the normal.
• Some customer care more price than the product performance.
• Currently only 2 type of EVOLTA battery sizes selling in Malaysia.
• Large number of people has no idea about EVOLTA battery and it performance.

Chapter 8: Strategic Target Audience


8.1 Proposed Primary Target Audience


8.1.1 Demographics

• Age : 12-40 years old
• Gender : Male and Female
• Education : Primary school, secondary school, college
• Occupation : Students, Working executive
• Income range : RM500 – RM 5000
• Race and ethnicity : All races
• Geographic location : Urban


8.1.2 Physiographic

• Perception : Consumer who use battery needed product
• Learning : TVC, friends recommended, parents
• Motivation and needs : Emotional engaged to advertisement
• Attitude & Personality : Gamer, Care-free
• Lifestyle : Active

Chapter 8: Strategic Target Audience


8.1 Proposed Primary Target Audience


8.1.1 Demographics

• Age : 12-40 years old
• Gender : Male and Female
• Education : Primary school, secondary school, college
• Occupation : Students, Working executive
• Income range : RM500 – RM 5000
• Race and ethnicity : All races
• Geographic location : Urban

8.1.2 Physiographic

• Perception : Consumer who use battery needed product
• Learning : TVC, friends recommended, parents
• Motivation and needs : Emotional engaged to advertisement
• Attitude & Personality : Gamer, Care-free
• Lifestyle : Active

Chapter 9: Research Development

9.1 Marketplace Research



Panasonic Battery can be found in mostly every grocery shop, shopping mall, Watson, Guardian … so do Panasonic EVOLTA Battery. With the interview of the cashier, Panasonic batteries have a good sale in the market due to choices and prices.

9.2 Online Survey
The online survey was conducted from 18th to 20th of November 2010, with a total of 45 participants. The survey aims to study the battery’s consumer’s behavior and the brand awareness. The result shows that among the 80% of the samples that are aware of the Panasonic battery, but only 13% of them know about Panasonic EVOLTA battery, which is very low in product awareness. On the other hand, after the introduction of Panasonic EVOLTA, result found that 31% of them will be loyal to it, 47% will be still consider the price, it is a big increasing product awareness if Panasonic is well expose to the consumer.

9.2.1 Survey Result
QUESTION 1: Gender

About 45 people participate in this survey, 33% of them are male and the other 67% are female.


Question 2: Age

Most of the participants are in the age around 19-25 young adult, 98%.


Question 3: Occupation

93% of participants are students and the other 7% is currently working.


Question 4: Income / allowance

The chart show the income/allowance of the participants.



Question 5: Have you buy a battery before?

Most of the participants are a battery consumer.


Question 6: What is the battery used for?

Survey found that most of the participants buying battery for their clock and the other home appliances electronic devices.


Question 7: What type of battery size do you normally buy?

Result found that AA size batteries are the most common battery consumer buy



Question 8: What attracts you to buy the battery?
PRICE

PACKAGE DESIGN

FEATURES

BRAND

PERFORMANCE

The charts show what are the consumer cares, when buying a battery.
32/45 people care about the price, 12/45 people care about the package design, 24/45 people care for the product features, 34/45 people care for the brand, 38/45 people care for the product’s performance



Question 9: Which battery brands do you know?
Energizer

Panasonic battery

Eveready

GP

The charts show the brands awareness of battery consumer.
Result found that 44 /45 people know about the Energizer, Panasonic battery 36/45, Eveready 39/45,
GP 16/45. Energizer get the most awareness from the consumer.



Question 10: Where did you heard of the battery brand from?

Survey found that consumer get the product info mostly from TVC 29/45 people, print ads 5/45, from mouth 8/45, other 3/45.


Question 11: Do you know what Panasonic EVOLTA is?

Result found that, 80% of people know about Panasonic battery, but only 13% of people know about Panasonic EVOLTA.


Question 12: If you know that Panasonic EVOLTA holds the World Guiness Record on the world’s No.1 Long Lasting Battery will you be loyal to it?

Result found that there are 31% of people will loyal to Panasonic EVOLTA that believe have the greatest performance, but there were 47% of them will still consider the price, 8% maybe, 2% will still loyal to their brand.



9.2.2 Survey Conclusion

Throughout the survey, we can see that the product awareness of Panasonic EVOLTA is still very low. The reasons are Panasonic EVOLTA are still new and haven well exposes to the Malaysian. Performance and price are the primary concern when making purchase decision. And most of them get know of the product from TVC, by all these result will be very important for us when proceeding into ad production, as we could refer it as a guideline and understand the consumer behavior better.















Chapter 10: Precedent Studies

10.1 Advertising Strategy
Advertising strategies used currently to promote Panasonic Battery are as below:


10.1.1 Packaging



Buy 4 free 2 pack


10.1.2 Mascot (MR.EVOLTA)

Mr. EVOLTA is an original robot developed by world-renowned robot creator Tomotaka Takahashi.
Mr. EVOLTA has climbed the Grand Canyon and will attempt many other feats of endurance around the world relying upon only household batteries for energy.


MR.EVOLTA WORLD CHALLENGE 1



In May 2008, Mr. EVOLTA set out to scale the walls of the Grand Canyon to prove the long-lasting power of a mere two Evolta batteries. Wind, rain, and even hail tormented Mr. EVOLTA day after day, but on Saturday May 24, Mr. EVOLTA climbed a 530-meter rope to the top of the cliff in 6 hours, 46 minutes, and 31 seconds. Quite a feat! Mr. EVOLTA demonstrated the long-lasting power of EVOLTA batteries!

MR.EVOLTA WORLD CHALLENGE 2




In May 2008, Mr. EVOLTA accomplished the unprecedented—scaling the Grand Canyon powered by just two household batteries. Now, a new challenge: completing a 24-hour endurance test drive*1. The Grand Canyon climb took 6 hours 46 minutes 31 seconds. Can Mr. EVOLTA cruise the Le Mans circuit for four times that long!? The challenge takes place in early August, 2009, with updates on the challenge to be posted on this site. If the attempt succeeds, it is to be certified as a new Guinness world record!














10.2 Precedent Studies

ENERGIZER TVC


Space Station
When a damaged space station loses power, the Energizer Bunny® turns into a cosmic hero.



PANASONIC EVOLTA TVC



Chapter 11: References


• Panasonic Malaysia official website
http://www.panasonic.com.my/

Panasonic official website
http://www.panasonic.com/

• Panasonic Global home site
http://www.panasonic.net/

• Panasonic Batteries website
http://www.panasonic-batteries.com/site/europe/English/content/

• Panasonic annual report 2010
http://www.panasonic.net/ir/annual/2010/html/index.html

• Panasonic EVOLTA website
http://www.panasonic.com/evolta/

• Panasonic Mr.EVOLTA
http://www.panasonic.com/evolta/EVOLTA_MrEvolta.html

• TVC
http://www.youtube.com/

• Energizer references
http://www.energizer.com/media-center/Pages/media-center.aspx

• Eveready references
http://www.eveready.com/Pages/default.aspx

Chapter 12: Appendices